Shipping & Delivery Policy

🕐 Last Updated: August 2026

Where Do We Deliver?

We ship exclusively to addresses within the 50 United States. We do not provide international shipping or delivery to U.S. territories or freight forwarding facilities.

Shipping Cost

We provide Free Standard Shipping on all U.S. orders — no minimum purchase required. The listed product price at checkout is the complete price you pay.

Order Processing & Cut-Off Times

Orders are processed within 1 business day (Monday through Friday). Orders placed before our daily cut-off time of 1:00 PM CT are processed the same business day. Orders placed after 1:00 PM CT or over the weekend will be processed the following business day.

Delivery & Transit Details

• Handling / Processing Time: 1 business day (Monday–Friday).
• Standard Parcel Transit Time: 1–3 business days (Monday–Friday) for small and medium-sized items via major parcel carriers.
• Freight (LTL) Transit Time: 3–7 business days for heavy and oversized items.
• Daily Order Cut-off Time: 1:00 PM CT (Monday–Friday).
• Total Estimated Delivery Time: 2–4 business days (Standard) | 4–8 business days (Freight).

Oversized & Freight Shipments (LTL)

Large items require specialized Less-Than-Truckload (LTL) freight carriers to ensure safe transport. Freight transit typically requires 3–7 business days following our 1-day processing window.

The assigned freight carrier will call you prior to delivery using the contact phone number provided during checkout to schedule a mandatory delivery appointment. An adult must be present to inspect and sign for the shipment upon arrival.

Fulfillment & Dispatch Facility

Orders are processed and dispatched through our fulfillment operations based in Boyd, Wisconsin, USA, working with trusted logistics and freight partners to get your order to you reliably.

Address Adjustments & Corrections

If you discover an address error, please email contact@moblim.com or call +1 (920) 276-5548 immediately.

Address modifications can be applied without fee prior to carrier dispatch. Once an item has left the fulfillment center, in-transit rerouting may not be supported by the carrier or may incur carrier-assessed redirection fees.

Single Address Policy

We do not support multiple destination splits under a single checkout order. Separate orders must be submitted for each individual delivery destination.

Tracking & Order Status

Tracking links are generated automatically and emailed once your shipment has been scanned by the carrier. Please allow up to 48 hours for initial tracking events to populate. You may also look up order progress on our Order Status page.

If your order has not arrived within 10 business days from dispatch, contact us with your order number at contact@moblim.com for immediate carrier tracing or replacement fulfillment.

Returns, Cancellations & Damage

Orders are backed by our 90-day return policy. For full details on free return labels, damage claim procedures, and zero restocking fees, please review our Refund and Returns Policy.

Customer Support